SHIPPING AND RETURNS
Shipping is free for orders over EUR 150,00. Leony has chosen to partner with GLS/DHL for shipping and will make its best effort to ensure that the orders will be delivered in a period of time between 2 - 7 business days as of receipt of the customer’s payment. During summer/Christmas holidays and sale seasons shipping may be delayed. Gold plated and Diamond products will be delivered within 3 - 10 business days.
- Customized-size products are not refundable
- Size exchange can be accepted only once
Our products are not available for the following countries:
IRAN, IRAQ, RUSSIA, UKRAINE, SUDAN, NORTH KOREA, SYRIA
For shipping to BRAZIL the Customs requires a tax ID number: for individuals the CPF and for businesses the CNPJ.
IN CASE OF RETURNS THE DETAILS OF OUR ACCOUNT TO BE PROVIDED TO GLS/DHL ARE:
ACCOUNT NAME: Leony di Pietro Bazzani
THE RETURN ADDRESS IS: Leony di Pietro Bazzani – Via Rivetta, 21 - 15033 Casale Monferrato, AL email@example.com
The return shipment is FREE when shipped using the courier provided by Leony. If the return package is shipped using a different courier than the one provided, all consequent costs will be the Customer’s responsibility.
In no case the customer should send the parcel back with standard mail service (Poste Italiane).